We provide completely objective contact center observation services so you can gain a realistic picture of the customer service given in your company contact center.
Our programs are tailored to the unique needs and goals of your business. An ARC observation program provides an excellent cost benefit to you in terms of time utilization and potential for business improvements. We can analyze, interpret, and evaluate calls, emails, chats, and texts using quality measures and objectives based on your specific areas of concern. Our observation experts provide detailed online call reporting in a customized format and ARC's quick turnaround lets you address key areas for improvement immediately.
Full Service Event Planning and Staffing Company. It is my pleasure to give you as much or as little event support as you need. From Staffing, to Rentals, to Menu development, catering, bar and beverages, quantities, etc. Small and large events are treated with the same attention to detail. Insightful planning, Exceptional results!
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